Privacy Policy
We value and protect your privacy. This policy details how we collect, use, and protect your information
Last updated: January 1, 2024
Data Security
Using industry-standard encryption technology to protect your data
Transparent and Open
Clearly explain the purpose of data collection and usage
Minimum Collection
Only collect the minimum information necessary to provide services
User Control
You can view, modify, or delete your personal information at any time
1. Information We Collect
1.1 Automatically Collected Information
- Device information: OS type, browser version (for providing compatible repair scripts)
- Usage statistics: page visits, feature usage (to improve product experience)
- Error logs: technical error info (for bug fixing and stability improvement)
1.2 Information You Provide
- Feedback: issues and suggestions you submit via feedback form
- Contact info: your email address when you contact us
1.3 Information We Do Not Collect
- WiFi passwords or network credentials
- Personal identity information (name, ID number, etc.)
- Location or GPS data
- Browsing history or other website activity
2. Purpose of Information Use
Provide Technical Services
Provide appropriate WiFi repair tools and scripts based on your device type
Improve Product Quality
Analyze usage data to optimize features and user experience
Technical Support
Respond to user feedback and resolve technical issues
Security Maintenance
Monitor and prevent malicious use, protect service security
3. Information Sharing and Disclosure
Important Promise: We will not sell, rent, or otherwise provide your personal information to third parties.
Information Sharing and Disclosure Conditions:
- Obtain your explicit consent
- Legal requirements or government department requirements
- To protect our or others' legitimate rights and interests
- Anonymized statistical data (cannot identify personal identity)
4. Data Security Protection
Technical Protection Measures
- HTTPS encrypted transmission
- Database access control
- Regular security audit
- Backup and recovery mechanism
Management Protection Measures
- Employee security training
- Minimum permission principle
- Security event response process
- Third-party security assessment
5. Your Rights
Right to Access
You have the right to know what information we have collected about you
Right to Rectification
You have the right to request correction of inaccurate personal information
Right to Deletion
You have the right to request deletion of your personal information
Right to Withdraw Consent
You can withdraw your consent to information processing at any time
To exercise the above rights, please email:privacy@wifi-rescue.com
We will respond to your request within 15 business days
6. Cookies and Similar Technologies
We use cookies and similar technologies to improve your experience:
Necessary Cookies
Ensure the website works properly and remember your download status
Analytics Cookies
Help us understand website usage and improve user experience
You can manage cookie preferences in your browser settings, but disabling some cookies may affect website functionality.
7. Privacy Policy Update
We may update this privacy policy from time to time. For significant changes, we will notify you in the following ways:
- Notify prominently on the website
- Send update notification via email (if you provided an email)
- Provide a reasonable notice period before policy takes effect
Continuing to use our services means you accept the updated privacy policy.
8. Contact Us
If you have any questions, concerns, or suggestions about this privacy policy, please contact us via the following methods:
Privacy Protection Officer:privacy@wifi-rescue.com
Technical Support:support@wifi-rescue.com
We commit to responding to your inquiry within 24 hours